Customer Service

Lorena, in charge of customer service

Lorena, in charge of customer service

We have a high professionalism and a fund of knowledge and expertise that allow us to respond even to the more complex requirements. Our Customer Service guarantees a customized service which makes possible for the companies to reduce costs and time.

What you can ask for?

    • Dedicated account manager
    • Returns handling
    • Recall handling
    • Handling of narcotics
    • Import/export voucher handling (also for lab tests and precursors)
    • Order handling, also with order entry
    • Complaints handling
    • Handling of shipping notes and/or invoices
    • Processing of statistics
    • Cash on delivery collection